Callbell alternative
The best Italian alternative to Callbell
Multichannel AI, WhatsApp campaigns and a team inbox — with no markups on message costs. Assisted migration and real support.
At a glance
Callbell is a good multi-agent inbox for WhatsApp, Instagram, Messenger and Telegram. Its pricing model, though, is modular: the teaser per-user price climbs fast once you add the features you actually need to do marketing.
When it makes sense to switch to SendApp
- One price, every feature. Campaigns, AI, channels and statistics are in the plan, not modules to stack: you can quote your own cost in 10 seconds.
- The AI is ours, not bring-your-own. No need to create an OpenAI account, manage a token and pay usage separately: SendApp's AI is included and trains on your content.
- Marketing + operations. Beyond the inbox: campaigns included, calendar with reminders, bookings with Google Calendar, loyalty and reviews (Official).
When to stay with Callbell
- You only need a shared inbox for the team, without bulk campaigns or AI.
- Your flow is 100% reactive support and their simplicity suits you.
Feature comparison
| Feature | SendApp | Callbell |
|---|---|---|
| Broadcast campaigns included | Yesin every plan | No+€59/month module + €0.02/contact |
| WhatsApp channel included | Yes | Nofrom €50/month on credits |
| AI chatbot included | Yestrainable, included | Norequires your own OpenAI token |
| Email and SMS | Yeswith Agent | No |
| Instagram included | Yes | Partial+€20/month |
| Calendar/reminders/bookings | Yeswith Google Calendar | No |
| WhatsApp from your number via QR | Yes | No |
| Statistics and API in the entry plan | Yes | Noonly from the Plus plan |
| Mobile app | Noresponsive web | Yes |
Comparison based on Callbell's public pricing and pages as of June 2026. Prices may change: always check the provider's website.
Pricing compared
Team of 3 with WhatsApp + campaigns + bot
Business €49/month, all included
3×€14 + €50 + €59 + €20 ≈ €171/month + €0.02/contact
Broadcast markup
Zero
€0.02 per contact reached
AI
Included
OpenAI token at your own expense
Migrating from Callbell to SendApp
- 1.
Export and import contacts
Export your contacts from Callbell as CSV: SendApp’s import recognises separators, columns and phone formats on its own.
- 2.
Connect the channels
WhatsApp number via QR in five minutes with Cloud, or the official Meta APIs with Official: onboarding is guided either way.
- 3.
Train the AI and rebuild automations
Upload your site, PDFs and price lists: the AI learns your business. Reminders, keywords and campaigns are rebuilt from the panel, no code.
- 4.
Go live with a test
One test campaign on a small segment, check the delivery reports, then move the rest of the traffic.
Switching does not stop your business: you start in parallel and move flows once everything works. We guide you through it, free of charge.
Frequently asked questions
Evaluating other platforms?
Switch to SendApp without risk
Try the platform for free with your own data. Or talk to us: we’ll map your current flows and tell you the real costs and timing of the migration.