Multilingual AI concierge
The AI, trained on your services and schedules, replies in the guest's language — any language — and escalates to the front desk when needed.
With SendApp AgentEvery guest, in their language, at any hour
The AI answers questions about availability, check-in and services in the guest's language. Confirmations and reminders go out on their own, and at the end of the stay the review invitation arrives.
Sound familiar?
- Requests in different languages, at all hours of the day and night
- Check-in/check-out info repeated to every single guest
- Reviews requested in person and never left
How you solve it with SendApp
Stay confirmations and reminders
Booking confirmation, pre-arrival reminder with directions, welcome message: all scheduled.
With SendApp AgentReviews at the end of the stay
With Official's review funnel you send a link at check-out that takes the guest straight to your Google or Trustpilot review.
With SendApp OfficialThe features that make the difference
Widget on your booking site
Chat on your website intercepts requests before the guest writes to the OTA.
Seasonal campaigns
Low-season offers to past guests, by origin and travel period.
Inbox for the front desk
WhatsApp, widget and Instagram in a single team inbox, with internal notes.
Frequently asked questions
Every guest, in their language, at any hour
The AI answers questions about availability, check-in and services in the guest's language. Confirmations and reminders go out on their own, and at the end of the stay the review invitation arrives.