Orders picked up, therapies on track, phone lines free

Customers get a WhatsApp message when the product they ordered arrives, therapy reminders go out on their own and the AI answers questions about hours, duty rotations and availability. The counter serves the people in the pharmacy, not the ones on the phone.

Sound familiar?

  • Ordered products sitting on the shelf: calling customers to let them know is a job in itself
  • Phone lines tied up with "are you on duty today?", "do you have this product?", "what time do you close?" while the queue grows at the counter
  • Patients on ongoing therapies who only remember the pharmacy once the pack runs out

How you solve it with SendApp

Pickup alerts when the order arrives

The product someone ordered is in the pharmacy? A WhatsApp message goes out from the number your customers already know, connected via QR code. No more wasted calls or stock gathering dust on the shelf.

With SendApp Cloud

Therapy reminders and seasonal campaigns

Recurring reminders for ongoing therapies and template campaigns for seasonal call-backs: flu shots, sunscreen, self-testing. With lists and tags, the message reaches only the people it's relevant to.

With SendApp Official

AI for duty rotations, hours and availability

Train the AI on your pharmacy's content: it answers questions about hours, duty rotations, services and bookings, and hands over to the pharmacist whenever the request calls for it.

With SendApp Agent

The features that make the difference

Tags by need

Chronic patients, moms, athletes, celiacs: every reminder or promo goes only to the right list.

Keyword replies

"DUTY" or "HOURS" trigger automatic replies, even after the shutters come down.

One inbox for the whole team

Front counter and back office see the same conversations, with separate logins for each operator.

See all features

Frequently asked questions

Orders picked up, therapies on track, phone lines free

Customers get a WhatsApp message when the product they ordered arrives, therapy reminders go out on their own and the AI answers questions about hours, duty rotations and availability. The counter serves the people in the pharmacy, not the ones on the phone.