Terms of service
1. Subject and provider
These terms govern the use of the SendApp website and platforms (Agent, Official and Cloud), provided by Everysoft s.r.l.s., Via G. B. Salle, 2 – 80136 Napoli, VAT no. IT11453533491. By using the service you accept these terms; if you do not accept them, do not use the service.
2. Account and free trial
To use the service you must register an account by providing truthful and up-to-date information, and you are responsible for safeguarding your credentials. We offer a free trial so you can evaluate the platform; at the end of the trial you can choose a paid plan to continue.
3. Subscriptions, renewal and withdrawal
Paid plans are recurring subscriptions and renew automatically upon expiry, unless cancelled before renewal. Payments are handled through external providers (Stripe, PayPal). You will find up-to-date prices and conditions on the Pricing page. Any rights of withdrawal provided for by law remain unaffected.
4. Proper use of the service
You undertake to use the service in compliance with the law and with the policies of the channels used, including the WhatsApp and Meta Terms of Use and Business Policies. It is prohibited to send messages to recipients who have not given their consent, to send spam or content that is unlawful, deceptive or harmful to the rights of others. You are responsible for the content you send and for the consent of your contacts.
5. Intellectual property
The software, the SendApp trademark, and the platform's content and graphics are the property of Everysoft s.r.l.s. or of their respective owners. You are granted a personal, non-exclusive and non-transferable licence to use them, limited to the duration of the subscription. The content you upload remains yours.
6. Third-party services
The service integrates with third-party platforms (in particular Meta's WhatsApp Business API and the payment providers). The use of such services is subject to their respective terms and fees. SendApp does not apply any markup on the cost of messages, which are billed by Meta according to Meta's rates. We are not liable for suspensions, changes or malfunctions attributable to such third parties.
7. Limitations of liability
The service is provided “as is”. To the extent permitted by law, we do not warrant that the service will be uninterrupted or error-free, and we are not liable for indirect damages or loss of profits. Nothing in these terms excludes or limits our liability in cases where this is not permitted by law.
8. Changes, governing law and jurisdiction
We may amend these terms by publishing the updated version on this page. These terms are governed by Italian law. Any disputes shall fall under the jurisdiction of the courts of the place where the provider has its registered office, without prejudice to the mandatory protections provided for consumers.
Last updated: June 2026.