Use cases
Online bookings on WhatsApp
Your calendar fills itself: clients book in chat and the AI only offers the slots that are actually free.
The problem
Every booking taken over the phone interrupts your work, and every missed call is a customer who probably books somewhere else. A good share of requests come in the evening or on weekends, when nobody can answer. Booking platforms help, but they add commissions and yet another app for customers to download. On WhatsApp, people book where they already chat, at any hour: the AI answers.
How it works on WhatsApp
- 1
Availability set up
Define services, durations and hours in the SendApp calendar or sync Google Calendar: the AI only sees the slots that are truly free.
- 2
The customer writes in
From a link, QR code or button on your website, the WhatsApp chat opens: the request can come in at any hour.
- 3
The AI offers and confirms
The assistant understands the request, offers the available times and books the appointment right in the chat.
- 4
Automatic reminder
The customer gets an instant summary and a reminder shortly before the appointment; the calendar stays up to date for the whole team.
Conversation example
Aurora Beauty Studio
online · AI is replying
Good evening! Any chance of a haircut on Saturday morning?
Hi Sara! 😊 On Saturday we have 9:30 or 11:00 free. Which do you prefer?
11 is perfect
Booked! ✂️ Saturday at 11:00 with Elena. I'll send you a reminder on Friday. See you soon!
Expected results
- 24/7
- bookings come in even when you're closed
- 98%
- read rate on confirmations and reminders
- €0
- markup on your messages
- 5 min
- to set up services and hours
What you can customise
- Bookable services, durations and hours
- Questions the AI asks before confirming
- Minimum and maximum booking notice
- Confirmation and reminder copy
- Rescheduling and cancellation rules
- Automatic tags by service and location
Industries where it performs best
Frequently asked questions
Activate it on your number
Start free: connect the channel, import your contacts and launch the solution within a day. No credit card required.