PingUp alternative

The best Italian alternative to PingUp

Multichannel AI, WhatsApp campaigns and a team inbox — with no markups on message costs. Assisted migration and real support.

At a glance

PingUp (formerly Pingueen, team.blue group) is an Italian competitor with an aggressive free plan. But the model is clear: you pay per send, with an explicit markup on top of Meta's rates, and the AI is rationed with credits.

When it makes sense to switch to SendApp

  • Costs don't grow with every send. SendApp campaigns carry no per-message markup: the plan covers your volumes, and on Cloud there aren't even Meta rates.
  • Truly multichannel. A customer writing to you on Instagram or through the widget lands in the same inbox as WhatsApp, handled by the same AI.
  • AI without the eyedropper. The trainable AI chatbot is included in the plans, not sold as credits or relegated to custom quotes.

When to stay with PingUp

  • You have an active account with simple automations that work and no need for AI or multichannel.
  • Your volume is so low that any change costs more than the benefit.

Feature comparison

FeatureSendAppPingUp
Zero markup on messagesYesNo+€0.03–0.05 per send
Channels beyond WhatsAppYesIG, TG, Messenger, Email, SMS, widgetNoWhatsApp only
Trainable AI chatbot includedYesin every Agent planPartiallimited credits; custom AI on request
WhatsApp from your number via QRYesNoofficial API only
Connectable WhatsApp numbersYesup to 15+ (Cloud)Partial1–5 depending on the plan
Public API documentationYesNo

Comparison based on PingUp's public pricing and pages as of June 2026. Prices may change: always check the provider's website.

Pricing compared

10,000 marketing sends/month

€19–49 plan + Meta rates only

Plan + €300–500 markup + Meta rates

Entry price

€19/month

€0–20/month but with per-send fees

AI

Included

400–5,000 credits; custom chatbot on request

Migrating from PingUp to SendApp

  1. 1.

    Export and import contacts

    Export your contacts from PingUp as CSV: SendApp’s import recognises separators, columns and phone formats on its own.

  2. 2.

    Connect the channels

    WhatsApp number via QR in five minutes with Cloud, or the official Meta APIs with Official: onboarding is guided either way.

  3. 3.

    Train the AI and rebuild automations

    Upload your site, PDFs and price lists: the AI learns your business. Reminders, keywords and campaigns are rebuilt from the panel, no code.

  4. 4.

    Go live with a test

    One test campaign on a small segment, check the delivery reports, then move the rest of the traffic.

Switching does not stop your business: you start in parallel and move flows once everything works. We guide you through it, free of charge.

Frequently asked questions

Switch to SendApp without risk

Try the platform for free with your own data. Or talk to us: we’ll map your current flows and tell you the real costs and timing of the migration.