Online bookings · Beauty and wellness

Online bookings for Beauty and wellness

The Online bookings solution applied to Beauty and wellness: same automations and activation times, with the example and steps tailored to your business.

The problem

Every booking taken over the phone interrupts your work, and every missed call is a customer who probably books somewhere else. A good share of requests come in the evening or on weekends, when nobody can answer. Booking platforms help, but they add commissions and yet another app for customers to download. On WhatsApp, people book where they already chat, at any hour: the AI answers.

How it works on WhatsApp

  1. 1

    Availability set up

    Define services, durations and hours in the SendApp calendar or sync Google Calendar: the AI only sees the slots that are truly free.

  2. 2

    The customer writes in

    From a link, QR code or button on your website, the WhatsApp chat opens: the request can come in at any hour.

  3. 3

    The AI offers and confirms

    The assistant understands the request, offers the available times and books the appointment right in the chat.

  4. 4

    Automatic reminder

    The customer gets an instant summary and a reminder shortly before the appointment; the calendar stays up to date for the whole team.

Conversation example

Expected results

24/7
bookings come in even when you're closed
98%
read rate on confirmations and reminders
€0
markup on your messages
5 min
to set up services and hours

What you can customise

  • Bookable services, durations and hours
  • Questions the AI asks before confirming
  • Minimum and maximum booking notice
  • Confirmation and reminder copy
  • Rescheduling and cancellation rules
  • Automatic tags by service and location

Frequently asked questions

Activate it on your number

Start free: connect the channel, import your contacts and launch the solution within a day. No credit card required.