Guide/SendApp Official/Loyalty, Reviews & Shop
Shop: sell in chat
The Shop lets you sell products or services directly tied to the conversation: catalog, cart, payment, and, where needed, booking slots. It's useful for closing the sale without moving the customer to another site.
Updated on June 16, 2026 · 5 min read
Before you start
- A SendApp Official account with the Shop module included
- A configured payment method
What's included
- Catalog
- The products/services you want to sell, with price and description.
- Cart
- The customer adds items and proceeds to purchase.
- Payments
- You collect through the configured gateways.
- Booking slots
- For services: the customer chooses an available time slot.
Start the shop
- 1
Configure the catalog
Add products/services with price and details.
- 2
Set up payments
Connect the collection method.
- 3
Share the shop
Bring customers to the store from the chat or a link.
For appointment-based services, take advantage of booking slots: the customer chooses the time and you avoid the back-and-forth of setting a date.
Ready to put it into practice?
Open SendApp and follow the steps in this guide. Need help? Support is one message away.