Automated FAQs · Pharmacies

Automated FAQs for Pharmacies

The Automated FAQs solution applied to Pharmacies: same automations and activation times, with the example and steps tailored to your business.

Try for freePharmacies

The problem

Opening hours, delivery times, payment methods: most of the messages you receive contain the same questions over and over. Answering by hand costs hours every week, and anyone writing outside business hours waits until the next day — often long enough to turn to a competitor. An AI trained on your content replies within seconds, in the customer's language, and brings in your team only when it's truly needed.

How it works on WhatsApp

  1. 1

    Training

    Upload your website, documents or free text: the AI learns your business's prices, hours, policies and procedures.

  2. 2

    Instant reply

    When a customer writes in, the assistant replies within seconds, around the clock, in the language of the question.

  3. 3

    Handover to the team

    If the question falls outside its scope or the customer wants a person, the chat goes to an operator with the full history.

  4. 4

    Continuous improvement

    From the dashboard you see the recurring questions and update the training in a few clicks.

Conversation example

Expected results

24/7
the AI answers even after hours
98%
of WhatsApp messages get read
€0
markup on your messages
5 min
for the initial training

What you can customise

  • Training content (website, PDFs, text)
  • Tone of voice and reply language
  • Operator handover rules
  • Hours and chats where the AI is active
  • Excluded topics and forbidden replies
  • Automatic tags by topic requested

Industries where it performs best

Frequently asked questions

Activate it on your number

Start free: connect the channel, import your contacts and launch the solution within a day. No credit card required.

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