Appointment reminders · Professional firms
Appointment reminders for Professional firms
The Appointment reminders solution applied to Professional firms: same automations and activation times, with the example and steps tailored to your business.
The problem
Every forgotten appointment is an empty chair, a lost time slot and a customer to re-book. Confirmation calls cost time; SMS often go unread. The WhatsApp reminder arrives, gets read, and lets people confirm or move with one tap.
How it works on WhatsApp
- 1
Connected calendar
Appointments live in the SendApp agenda or sync from Google Calendar.
- 2
Automatic reminder
The day before (and/or a few hours before) the message goes out with date, time and directions.
- 3
Confirm or reschedule
The customer replies in chat; the AI handles confirmations and reschedules by proposing new slots.
- 4
Calendar updated
The appointment status updates and the team sees everything from the inbox.
Conversation example
Aurora Beauty Studio
online · AI is replying
Dear Marco, a reminder of your visit tomorrow at 3:30 PM. Confirm? 🗓️
I can’t make it tomorrow, can we move it?
Of course! I have Thursday at 10:00 or Friday at 4:00 PM. Which do you prefer?
Thursday at 10, thanks!
Expected results
- 98%
- of reminders get read
- 24/7
- the AI answers after hours too
- €0
- markup on messages
- 2 min
- to set up a recurrence
What you can customise
- Lead time and number of reminders
- Message copy and language
- Channel (WhatsApp, SMS, email)
- Confirm/reschedule rules
- Recurrences for cyclical treatments
- Post-visit follow-ups
Frequently asked questions
Activate it on your number
Start free: connect the channel, import your contacts and launch the solution within a day. No credit card required.