Appointment reminders · Beauty and wellness

Appointment reminders for Beauty and wellness

The Appointment reminders solution applied to Beauty and wellness: same automations and activation times, with the example and steps tailored to your business.

The problem

Every forgotten appointment is an empty chair, a lost time slot and a customer to re-book. Confirmation calls cost time; SMS often go unread. The WhatsApp reminder arrives, gets read, and lets people confirm or move with one tap.

How it works on WhatsApp

  1. 1

    Connected calendar

    Appointments live in the SendApp agenda or sync from Google Calendar.

  2. 2

    Automatic reminder

    The day before (and/or a few hours before) the message goes out with date, time and directions.

  3. 3

    Confirm or reschedule

    The customer replies in chat; the AI handles confirmations and reschedules by proposing new slots.

  4. 4

    Calendar updated

    The appointment status updates and the team sees everything from the inbox.

Conversation example

Expected results

98%
of reminders get read
24/7
the AI answers after hours too
€0
markup on messages
2 min
to set up a recurrence

What you can customise

  • Lead time and number of reminders
  • Message copy and language
  • Channel (WhatsApp, SMS, email)
  • Confirm/reschedule rules
  • Recurrences for cyclical treatments
  • Post-visit follow-ups

Frequently asked questions

Activate it on your number

Start free: connect the channel, import your contacts and launch the solution within a day. No credit card required.